Tech Mahindra Careers for Graduates 2025 Job In Pune

Tech Mahindra Careers for Graduates 2025 Job In Pune (Mundhwa)

In the trendy, fast-paced virtual world, groups are continuously searching out talented folks who can strain innovation and make a contribution to organizational increase. One such employer that stands proud is Tech Mahindra, an international leader in IT offerings and consulting. Known for its willpower to excellence and fostering a dynamic paintings tradition, Tech Mahindra provides severa possibilities for sparkling graduates to kickstart their careers within the tech company.

• Job Role: Telecounselor
• Salary: Not Disclosed 
• Location: Pune 
• Company: Tech Mahindra 
• Qualifications: Any Graduate
• Experience: 1 – 2 years

ABOUT TECH MAHINDRA 

Tech Mahindra is a main worldwide IT offerings and consulting business enterprise, a part of the Mahindra Group. Headquartered in Pune, India, Tech Mahindra gives a huge variety of innovative technology solutions to numerous industries, at the side of telecommunications, healthcare, finance, and retail. The business enterprise focuses on virtual transformation, AI, cybersecurity, cloud computing, and data analytics to assist corporations in adapting to the hastily converting virtual panorama. Known for its customer-centric technique and dedication to excellence, Tech Mahindra operates in over ninety nations, imparting prevent-to-give-up solutions that drive employer growth, overall performance, and innovation for its worldwide customers.

Job Description:

As a Tele Counsellor at Tech Mahindra, you could have interaction with ability customers, supplying data and steerage at the corporation’s services. Your position will include answering queries, providing answers, and assisting with desire-making. You can also be answerable for lead era, maintaining correct facts, and making sure patron satisfaction. Strong verbal exchange abilties, a customer-centric mindset, and the functionality to multitask are important for achievement in this role.

Why Tech Mahindra?

Before diving into the specifics of the Tele Counsellor role, permit’s take a 2d to recognize why Tech Mahindra is this kind of great choice for clean graduates.

Tech Mahindra is part of the Mahindra Group, which is a worldwide powerhouse with a sturdy presence in over ninety countries. With a varied portfolio starting from IT services to telecom answers, Tech Mahindra has continuously been on the main edge of digital transformation. The company’s consciousness on employee nicely-being, non-prevent learning, and profession growth opportunities makes it a top desire for the ones starting their careers inside the tech enterprise.

Tech Mahindra Careers for Graduates in Pune

If you are a glowing graduate looking for ta hrilling career inside the IT organisation, Tech Mahindra’s Tele Counsellor function could be a fantastic healthy. This role calls for applicants to engage with prospective customers, provide steerage on the agency’s services, and ensure excessive purchaser delight. As a Telecounselor, you’ll be instrumental in assisting capacity clients to recognize how Tech Mahindra’s services can meet their goals.

Job Responsibilities 

Here’s a breakdown of the vital component obligations:

• Client Engagement: As a Telecounselor, you’ll engage with potential customers via calls and assist them in understanding Tech Mahindra’s services and products.
• Providing Counseling Services: Assist customers in making informed choices regarding products or services primarily based on their necessities.
• Lead Generation: You may be chargeable for generating new organization leads and referring capacity customers to relevant departments in the commercial enterprise employer.
• Customer Support: Provide exceptional customer service, addressing queries and presenting well-timed answers.
• Promoting Services: Clearly offer an reason for the functions and advantages of diverse offerings, convincing clients in their price.
• Documentation: Maintain correct records of all communications, together with purchaser queries and comments, for destiny reference.
• Sales Assistance: Assist the profits group in final offers and ensure customer satisfaction.

Qualifications for Telecounselor Role at Tech Mahindra

To be eligible for the telecounselor function at Tech Mahindra, positive qualifications and talents are required. Below are the minimal qualifications and capabilities essential for the achievement of this characteristic:

Educational Qualification:

• A graduation diploma in any motion is compulsory. Fresh graduates are recommended to use.
• Post-graduates or humans with higher qualifications may moreover observe but must have relevant conversation abilties.

Experience:

• 1-2 years of enjoy in a purchaser-facing or tele-counselling function is high however now not a must. Freshers can exercise if they own strong conversation capabilities and a customer-focused mind-set.

Communication Skills:

• Strong verbal and written conversation capabilities in English are required. Fluency in different languages may be a plus, mainly Hindi, Marathi, or other neighborhood languages spoken in Pune.

Computer Skills:

• Basic data of computer packages and MS Office Suite is essential, as you’ll be required to document consumer interactions and preserve reviews.

Customer-Centric Attitude:

• You should have a actual ardour for assisting people and resolving purchaser problems in a properly timed and expert manner.

Problem-Solving Skills:

• Ability to investigate client queries and provide solutions to help them make knowledgeable picks.

Team Player:

• While you’ll artwork independently, it’s vital to collaborate correctly with specific group people to make sure client pleasure and company growth.

Adaptability:

• Ability to comply with brief to new situations, demanding situations, and technology as they upward thrust in fast-paced surroundings.

Attention to Detail:

• Ensure that every consumer interaction is documented nicely and that information is recorded accurately to keep away from miscommunication.

Key Skills for Success in the Telecounsellor Role

Being a successful tele-counselor at Tech Mahindra calls for more than simply academic qualifications. Here are a few capabilities that will help you excel in this position:

• Active Listening: Listening to consumer issues attentively and empathizing with their dreams is a key talent for any Tele Counsellor.
• Problem Solving: Being capable of locating short and powerful answers to patron queries will set you aside from others.
• Persuasion Skills: As you’ll be discussing Tech Mahindra’s services, being able to honestly supply an reason behind their blessings and convince clients is important.
• Multitasking: You may additionally need to juggle more than one patron interaction or deal with numerous duties concurrently, so strong multitasking skills are vital.
• Emotional Intelligence: Understanding consumer emotions and being able to address hard situations with professionalism and empathy is a treasured ability.
• Sales Orientation: While not without delay a sales function, being snug with upselling or guiding capability customers closer to shopping services is critical.

Growth Opportunities for Graduates

One of the essential advantages of a telecounselor position at Tech Mahindra is the increased capability. Tech Mahindra is understood for its focus on career improvement. After gaining enjoyment in this position, there are multiple career paths you may pursue, which incorporate

• Customer Service Manager
• Sales Executive
• Team Leader or Supervisor
• Human Resources and Recruitment
• Project Management

Work Environment at Tech Mahindra

Tech Mahindra’s paintings are dynamic, inclusive, and collaborative. As a Telecounl or y, you’ll work with a supportive team that facilitates every other and encourages expert growth. The enterprise agency gives flexible work options, possibilities for remote work, and a focal point on paintings-lifestyles stability. Moreover, Tech Mahindra believes in spotting worthwhile pinnacle-acting personnel via awards, reputation applications, and different incentives.

Benefits of Working at Tech Mahindra

Working with Tech Mahindra comes with numerous advantages, which encompass:

• Competitive Salary: While the earnings for this position might not be disclosed, Tech Mahindra gives aggressive compensation packages based totally on revel in and qualifications.
• Health and Wellness Programs: Comprehensive medical health insurance and nicely-being applications to ensure the nicely-being of personnel.
• Career Development: Access to non-forestall mastering packages and training to help you boom new abilities and grow professionally.
• Employee Recognition: A lifestyle that appreciates and rewards difficult paintings and contributions.
• Work-Life Balance: Flexible working hours and the opportunity of far-off walking to guide employees’ private and expert lives.

Click Here to Apply Online 

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